We accept all major credit cards (Visa, MasterCard, American Express), Apple Pay, and secure bank wire transfers. For wire transfers, please contact our showroom to arrange details.
Since each piece is hand-finished and prepared, orders can only be modified or cancelled within 24 hours of purchase. Please contact customer care immediately to make adjustments.
White Glove Delivery includes transport, carrying the item inside your residence to the designated room, unpacking, full assembly, and cleanup of packaging materials. Our delivery partner will contact you to schedule a 2-hour window.
Yes, we ship our furniture globally. International rates are calculated at checkout, or custom quotes can be prepared by our logistics team for large items.
We accept returns on stock items within 14 days of delivery. Items must be in their original packaging, unused, and in new condition. Return shipping costs are the responsibility of the client.
Custom orders, bespoke sizing, and altered upholstery options are crafted specifically to client requirements and cannot be returned, cancelled, or refunded.
Wipe regularly with a clean, dry, lint-free microfiber cloth. Avoid using commercial sprays, solvents, or damp cloths. Avoid exposure to direct sunlight or humidity sources.
Yes, we provide individual samples of our Solid European Oak, American Walnut, and Travertine stone finishes. Samples can be ordered online or collected in our NY showroom.
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